ISO 20000 IT Service Management (ITSM) certification
Significantly enhance the effectiveness and reliability of your IT services.
Puts you in complete control of planning and processes.
A key component of strengthening your cyber security.
Win new customers by providing evidence you are a reliable partner.
ISOQAR is one of the UK’s most respected certification bodies.
Completely transparent, simplified approach with no hidden fees.
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What is ISO 20000?
ISO 20000 is an international IT standard that allows companies to demonstrate excellence and prove best practice in IT management. The standard provides a framework for service providers to monitor, measure and review their service management processes.
ISO 20000 is based on the quality management standard ISO 9001 – that means it will help you effectively deliver managed services to meet your corporate and customer requirements.
ISO 2000 helps your business deliver superior technology support and attract more customers with ISO 20000.
Why choose ISO 20000?
- Specifies requirements for establishing, implementing, maintaining and continually improving a service management system
- Forms the hub in a collection of management systems to help establish strong cyber security defences
- Supports the management of the service lifecycle, including the planning, design, transition, delivery and improvement of services
- Brings IT into the sphere of governance & helps control costs
- Helps competitive differentiation by demonstrating reliability and high quality of service
- Improves market access as many organisations in the public sector mandate that their IT service providers demonstrate compliance with ISO 20000
- Promotes a reliable IT infrastructure, improving customer satisfaction and attracting new business
Learn more about ISO 20000
ISO 20000
Implementation
Familiarize Yourself with ISO 20000; Plan Everything out for Implementation; Identify Responsibilities, Policies, and Objectives.
ISO 20000
Gap Analysis
Assess the current state of your ITSM against ISO 20000 requirements and identify areas of noncompliance. Easily determine any issues, faults or potential risks which need to be rectified prior to applying for ISO 20000 certification.
Get a quote for ISO 20000 Certification
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Our expert team will lead you through a series of questions to give you an accurate quote for your certification.
You’ll need copies of your most recent audit report and certificate to hand.
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